Swimwear
Lifestyle
Accessories
Collabs

Customer Service Representative APPLY NOW

Murray, UT
14 usd / hour

ABOUT US

Albion Fit merges fashion with function, all while keeping it fun. We're a women’s swim and lifestyle brand known for quality, community, and engaging content.We are looking for a fun and outgoing person who can be a part of our team in providing high-quality customer support.

WHAT YOU WILL BE DOING

  • Respond to customer inquiries via email, live chat, social media, and phone
  • Provide expert guidance on product recommendations, sizing, styling, and product details
  • Assist with order processing, tracking, exchanges, and returns
  • Handle complaints or product issues with empathy and efficiency
  • Collaborate with our fulfillment team to solve problems and share feedback
  • Maintain a strong knowledge of our product catalog and brand story
  • Use systems and tools to manage tickets and workflows

WHAT WE ARE LOOKING FOR

  • You’re a great communicator—clear, friendly, and empathetic
  • You’re highly organized and comfortable multitasking in a fast-paced environment
  • You care deeply about customer satisfaction and brand loyalty
  • You’re tech-savvy and learn new platforms quickly
  • Experience with order management systems and a genuine interest in fashion

Location: 

Murray, Utah

Compensation: 

Part-time and Full-time/ $14/hr

Mon-Fri, 8-5 pm, Some Saturdays

(Mondays are needed the most. Some Saturdays for a morning chat shift only.)

50% Albion discount


APPLICATION FORM

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